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Cookie Policy

Last updated 8 October 2026

This policy explains the cookies set by the Chiswick Express website. Cookies are small files stored by your browser. We use as few as possible.

1. Strictly necessary cookies

Login session cookies: set only when a member of staff, a driver or a business account user signs in to their portal. They keep you signed in and protect the account. They are deleted when you sign out and expire automatically. Visitors to the public website who do not sign in receive no login cookie.

Security cookies set by our hosting provider to protect the site from abuse. These do not identify you.

These cookies are essential for the service you have asked for, so under the Privacy and Electronic Communications Regulations they do not require your consent.

2. Analytics, advertising and third-party cookies

We do not use analytics, advertising, social-media or tracking cookies, and no third party sets cookies through our website. If we ever introduce them, we will update this policy and ask for your consent before they are set.

3. Local storage

The public fare quote form keeps what you typed in your own browser only while the page is open; nothing is sent to us until you confirm a booking or call us. If you install our web app on your phone, your browser stores the app files so it can open quickly; this contains no personal information.

4. Managing cookies

You can delete or block cookies in your browser settings. Blocking the strictly necessary cookies will stop the staff, driver and business portals from working, but the public website and fare quotes will still work.

Chiswick Express Car Group Limited, company number 17351997, registered in England and Wales at 559 Chiswick High Road, London, W4 3AY. TfL Private Hire Operator Licence 12088.